Data Collected In Person
When you supply personal details to Bow Fitness, they are stored and processed for four key reasons:
1. To deliver treatment:
We need to collect information about your health to provide you with the best possible care. Your request for treatment, and our agreement to deliver it, forms a contract. You’re free to refuse to share this information, but if you do, we won’t be able to provide treatment.
2. For our Legitimate Interest:
We have a Legitimate Interest in collecting this information—without it, we would not be able to work effectively or safely.
3. To contact you about your care:
We may need to contact you to confirm or reschedule appointments, or to discuss issues related to your care. This too falls under Legitimate Interest, in this case for your benefit.
4. With your consent:
If you give consent, we may occasionally send general health advice or newsletters. You can withdraw this consent at any time—just contact us. Alternatively, you may prefer to follow Bow Fitness on social media for updates and health information.
We are legally required to retain your records for 8 years after your most recent appointment (or until age 25 if longer). After that, you can request for them to be deleted. Otherwise, we may retain them indefinitely to support any future care you may need.
Your records are stored securely in the cloud using Cliniko, a practice management system with two-factor authentication. Cliniko has confirmed compliance with GDPR and is committed to safeguarding your data.
We will never share your personal data without your written consent—except in rare legal situations (e.g. crime or national security inquiries).
Routine Access to Your Data Is Limited To:
• Your practitioner, for treatment purposes
• Reception/admin staff, for diary management and appointment coordination
You have the right to:
• Request a copy of your personal data
• Ask for corrections to factual errors
• Request deletion of your records (after the minimum legal retention period)
Data Collected by This Website
Cookies
We use cookies to improve your experience. If you are unfamiliar with cookies or wish to manage/delete them, click here for detailed guidance.
By clicking “Accept Cookies” on your first visit to bowfitness.co.uk, you consent to our use of cookies. You can change settings at any time. If you do not wish to use cookies, you may:
• Avoid using the site
• Delete our cookies after visiting
• Use your browser in private mode (e.g. “Incognito” in Chrome, “InPrivate” in Edge, etc.)
Site Analytics & Performance
We use Google Analytics to better understand how visitors use our website and improve user experience. All data collected is anonymised. You can read Google’s privacy stance here.
Third-Party Widgets
Our website includes social sharing buttons (e.g. Facebook, Instagram, LinkedIn). These may use scripts from external domains that can track your activity online, including visits to bowfitness.co.uk. If you’re logged into these services, they may register your visit even if you don’t click the buttons.
We recommend reviewing the privacy policies of those platforms to understand how your data is used and how to opt out or delete any stored data.
Communications
During registration, you can opt in or out of email and SMS communications. If you later choose to opt out of these messages from Bow Fitness, you can update your preferences by emailing us at:
📧 hello@bowfitness.co.uk
Let me know if you’d like this in a downloadable Word or PDF format, or if you’d like me to add a cookie banner or privacy checkbox to your website.